Extended Stay America Select Suites - Philadelphia - Malvern - Great Valley, Malvern

I had high hopes for this hotel, but my experience was far from great. While the staff was friendly and accommodating, the overall state of the hotel left much to be desired. The location was convenient, but the cleanliness and lack of basic amenities really impacted my stay. If you’re looking for a comfortable and clean place, you might want to consider other options.

My stay at the hotel was a mixed bag. The staff genuinely made me feel welcome, going above and beyond to help, especially with my two dogs. However, the room was quite disappointing with cleanliness issues and an overall lack of maintenance. The location is decent, close to many attractions, but that's overshadowed by the less-than-ideal conditions of the room.

My stay was unfortunately marked by a lot of disappointments. The hotel had a strong odor of smoke throughout, and the cleanliness was far below acceptable standards. Although the staff was nice and accommodating, the overall environment felt outdated and cluttered, making my experience quite uncomfortable. I wouldn't choose to stay here again unless significant improvements were made.

My stay at the hotel had its ups and downs. On one hand, the staff, especially Mr. Louis and Ms. Jeanne, were incredibly kind and made us feel very welcome. However, the cleanliness and overall condition of the facilities left a lot to be desired. The rooms felt outdated, with some issues that made it less comfortable than I had hoped.